SKILLS
DEVELOPMENT
Sunrise at Cheticamp
Tourism
Talent
Specifically designed for tourism operators who have an interest in improving their overall workforce, the Tourism Talent skills development program contains crucial information related to engaging, hiring and retaining employees. Strategies are shared that help businesses and organizations meet the challenge of recruitment head on, using knowledge and awareness as a springboard for successful recruitment.
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This educational session is intended to assist tourism operations in the development of healthy relationships, fostering high employee morale within the work environment, leading to numerous successes, including employee retention in the workplace.
The Workforce Communications skills development program is designed to provide business professionals with the tools needed to communicate clearly and effectively, with the goal of increasing the value of the organization’s most prized asset – its employees.
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Key topics include verbal, non-verbal, and intercultural communication. Participants to this skills development program will have the opportunity to work collaboratively, engaging in discussion and activity that will assist in their ability to share, understand, and create meaningful exchanges throughout verbal and non-verbal communication.
Workplace
Communication
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Equity
Diversity
Inclusion
The Cape Breton Island Tourism Training Network in partnership with Bradley Sheppard of Sheppard Training presents: Equity, Diversity, and Inclusion with a focus on leadership through the following topics:
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Define diversity beyond the observable - here participants will learn about the hidden layers of diversity. Diversity goes beyond what we see.
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Tips to foster an inclusive work environment- participants will identify practical tips to help them foster a more inclusive work environment.
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Understanding equity- participants will discover the true meaning of equity that goes beyond “sameness”.
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This project is funded in part by the Government of Canada's Sectoral Initiatives Program.
